Ðây là ChngTrình Anh Ng Sinh Ðng New Dynamic English bài 182. Phm Vn xin kính chào quí v thính gi. M u bài hc, ta ôn li my câu ta có th dùng khi không hiu li ngi khác nói trong khi nói chuyn. I’m sorry, but I don’t understand. Could you speak more slowly, please? Could you please slow down a little bit? Tip theo, ta thc tp phn True or False. Quí v nghe mt câu ri tùy ý ngha bài ã hc mà tr li Ðúng hay Sai.

Cut 1

 Language Focus: True/False
 
 Larry:  True or False.
 
 Eliz:  If people are speaking English too quickly, you should ask them to slow down.
  
 (ding)
 (pause for answer)
 
 Eliz:  True. You can say, “Could you speak more slowly, please?”
 
 (pause)
 
 Eliz:  If you don’t understand something, you should pretend to understand.
 
 (ding)
 (pause for answer)
 
 Eliz: False. You should ask the other person to explain or repeat.
 
 MUSIC

Vietnamese Explanation

Sau ây, ta hc các sa li mt câu ã nói trc. Nhn xét: ta dùng ch actually, úng ra. Cô Mary Thomas ang ghi tên vào tr khách sn. To check into=ghi danh làm th tc mn phòng khách sn. Check out=tr phòng. Non-smoking room=phòng cm hút thuc. Smoking room=phòng cho phép hút thuc. To appreciate=cm kích, cám n. Hotel lobby=phòng khách i trc quy ghi danh. A fax (danh t)=bn fax. Fax vit tt t ch facsimile. To fax=gi mt vn bn i bng máy fax. Do you have a fax machine in this hotel? Khách sn có máy gi fax không? Mr. Blake said he would fax the contract tonight.= Ông Blake nói ti nay ông s gi giao kèo qua máy fax. To reserve=dành ch trc. Reservation number=s dành trc. I’ve reserved a non-smoking room for eight days.=tôi ã dành mt phòng không hút thuc trong tám ngày. I’m very sorry, but…xin li, nhng…

Cut 2

 Business Dialog: Correcting
 
 Larry: Business Dialog
 
  Mary Thomas is checking into a hotel.
 
To show our appreciation for your patience, I’m going to offer you a free dinner at our restaurant.= biu l lòng cm kích ca chúng tôi v s kiên nhn ca cô, xin tng cô mt ba n ti khi tr tin ti nhà hàng ca khách sn chúng tôi.

Eliz:  Let’s listen to today’s Business Dialog.

 Mary Thomas is checking into a hotel.

SFX: hotel lobby.

Mary: My reservation number is five, six, zero - three, seven, one.

Clerk (male): Five, six, zero, three, seven, nine.

Mary: No... three, seven, one.

Clerk: Ah, yes. Here it is. Mary Thompson.

Mary: Actually, it’s Mary Thomas.

 That’s T-H-O-M-A-S.

Clerk: Oh, thank you. And you’ve reserved a smoking room for six days.

Mary: I’m very sorry, but someone has made a big mistake.

 I reserved a non-smoking room for eight days.

Clerk: Well, it says right here that it’s a smoking room for six days.

Mary: Here’s the fax that your hotel sent me last week.

 It clearly says that I’ve reserved a non-smoking room for eight days.

Clerk: You’re right, it does.

 Well, Ms. Thompson, we do have a non-smoking room available.

Mary: Thomas! My name is Thomas!

Clerk: Ms. Thomas, I’m very sorry for these mistakes.

 To show our appreciation for your patience, I’m going to offer you a free dinner at our restaurant.

Mary: Thank you very much!

Clerk: You’re very welcome! Have a pleasant stay.

MUSIC

Vietnamese Explanation

Trong on ti, quí v nghe my câu sa cho úng. Câu u có ch hay con s sai. Câu th hai là câu sa li. Xin ý n nhng ch nhn mnh là nhng ch úng. Câu sa thng bt u bi “No,” hay “Actually” hay ch úng c nhn mnh.

Cut 3

Focus on Functions: Correcting

Larry: Focus on Functions: Correcting

Larry: Listen carefully.

Eliz: My reservation number is five, six, zero - three, seven, one.

Larry: Five, six, zero, three, seven, nine.

Eliz: No... three, seven, one.

 (pause)

Larry: Here it is. Mary Thompson.

Eliz: Actually, it’s Mary Thomas.

Eliz: That’s T-H-O-M-A-S.

 (pause)

Larry: And you’ve reserved a smoking room for six days.

Eliz: I reserved a non-smoking room for eight days.

 (pause)

Larry: Well, Ms. Thompson, we do have a non-smoking room available.

Eliz: Thomas! My name is Thomas!

 (pause)

MUSIC

Vietnamese Explanation

Trong phn ti, Gary ch cho ta cách sa li. Several different techniques=nhiu cách khác nhau. Ðó là nhn mnh (stress) và nói to hn con s hay ch úng. Hai là ánh vn, nu là tên ngi hay tên thành ph. Khi ngi th ký nói nhm tên cô Thomas là Thompson, thì cô sa li: It’s Mary Thomas. That’s T-H-O-M-A-S. Nu gi qua in thoi, có th ánh vn ch Thomas nh sau: T as in Tom; H as in Henry; O as in Orange; A as in Apple; S as in Sam. To emphasize=nhn mnh. To pause=ngng. Put a stress on the words that show the clerk’s mistake.=hãy nhn mnh vào nhng ch nêu rõ li ca ngi th ký.

Notice that she emphasizes the correct number—“one”—by pausing slightly and then saying it louder than the other numbers.=Hãy ý là cô y nhn mnh vào con s úng—“s mt”--bng cách hi ngng, ri nói to s ó hn nhng s khác. In business and social situations, it is sometimes necessary to correct wrong information.=Trong nhng hoán cnh thng mi hay hp mt thân hu, ôi khi cn sa tin tc sai.

Cut 4

Gary’s Tips: Correcting

Larry: Gary’s Tips.

 Gary discusses how to correct a misunderstanding.

UPBEAT MUSIC

Eliz: Now it’s time for Gary’s Tips with Gary Engleton!

Gary: Hello, Elizabeth!  Today I’ll be talking about how to correct someone who has the wrong information.

 In today’s Business Dialog, the hotel clerk makes a number of mistakes, and Ms. Thomas corrects him, using several different techniques.

 When the clerk makes a mistake with the reservation number, Ms. Thomas repeats the correct number.

 Notice that she emphasizes the correct number-- “one” -- by pausing slightly and then saying it louder than the other numbers.

Mary: My reservation number is five, six, zero - three, seven, one.

Clerk: Five, six, zero, three, seven, nine.

Mary: No... three, seven, one.

Gary: When the clerk makes a mistake with her name, Ms. Thomas repeats her name and then she spells it.

Clerk: Ah, yes. Here it is. Mary Thompson.

Mary: Actually, it’s Mary Thomas.

 That’s T-H-O-M-A-S.

Gary: Later, she once again puts stress on the words that show the clerk’s mistake.

 Notice how Ms. Thomas stresses the “non” in “non-smoking” and the number “eight.”

Clerk: And you’ve reserved a smoking room for six days.

Mary: I’m very sorry, but someone has made a big mistake.

 I reserved a non-smoking room for eight days.

Gary: In Mr. Blake’s conversation with Mr. Chapman, he politely corrects Mr. Chapman several times.

 In the following example, he uses the expression “Actually” to give the correct information.

Chap: My understanding is that the English service manuals will be ready in three weeks.

Blake: Actually, we’ll have them for you in two.

Chap: Excellent!

Gary: In business and social situations, it is sometimes necessary to correct wrong information.

 Remember to repeat the correct information, and pay special attention to the words that will help the other person understand their mistake.

 I hope this has been helpful. Thanks for joining us today for Gary’s Tips.

Eliz: Thanks, Gary!

MUSIC

Vietnamese Explanation

Nh li, khi cn sa mt tin tc sai, ta dùng mt trong nhng ch nh sau: (1) Actually; (2) I’m sorry, but, hay (3) No…Xin nghe li on va qua.

Cut 5

[same as cut 4]
FIB Closing

Eliz: Well, our time is up. Tune in again next time for Functioning in Business. See you then!

Vietnamese Explanation

Quí v va hc xong bài 182 trong Chng Trình Anh Ng Sinh Ðng New Dynamic English. Phm Vn xin kính chào quí v và xin hn gp li trong bài hc k tip.